Privacy Policy

Last updated: August 20, 2026

HiOla Business is provided by Cadus Labs LLC. This policy explains how we collect, use, and protect information when businesses, workers, and invited users use HiOla Business websites, mobile apps, and related services.

Information We Collect

We collect information needed to run appointment-based business and learning-center workflows, including account details, business profiles, staff schedules, services, prices, customer and student records, guardian links, messages, appointment and attendance details, questionnaire responses, support requests, device information, app diagnostics, and the optional location information described below.

Location Information

HiOla Business accesses a device's precise location only when an authorized business user taps Use current location while editing the business profile. We use that one-time location to suggest the business address, map link, latitude, and longitude. The user can review or replace the result before saving it to the business workspace.

Saved business location information may be shown to the business's staff and customers as part of directions, booking, and business-profile features. We do not use location in the background, for advertising, or to track staff, students, guardians, attendance, kiosk activity, or movement. Users can deny location permission and enter the business address manually. Device permission can be changed at any time in system settings.

How We Use Information

We use information to provide the app, manage business workspaces, route messages, create and manage appointments, support staff access, prevent abuse, improve reliability, and comply with legal obligations.

Sharing

We share information only as needed to operate the service. This may include cloud hosting, analytics, messaging, crash reporting, customer support, and other service providers that help us deliver HiOla Business. We do not sell personal information.

Business Customer Data

Businesses are responsible for the customer information they enter or receive in HiOla Business, including making sure they have the right permissions to send messages and manage appointment records. HiOla Business is not intended to diagnose, treat, or provide medical advice.

Security and Retention

We use technical and organizational safeguards intended to protect information. We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, protect users, and maintain business records.

Your Choices

You can update certain account and workspace information in the app. To request access, correction, deletion, or help with account removal, use the account controls in the app where available or contact us.

Contact

Questions can be sent to support@hiola.app, through the contact form at hiolabusiness.com, or by using the support options in the app.